FAQ
Here you’ll find answers to common questions about our models, customization options, and services. If you need further assistance, feel free to reach out.
Frequently Ask Question
If you have additional questions or would like to start a custom project, please contact us. We’re here to bring your vision to life!
All goods are shipped from our headquarters in China, and we also hope you will join us as an agent.
You can either:
1. Order online, where payments will be taken at the checkout stage.
2. Place the order over the phone on +86 15315786633 or by email [email protected] where an invoice will be raised and payment process.
Once payment has been received, the order will go through the system
We do on certain products. If you have found a product cheaper elsewhere please contact us and we will try to match the price
Some ready made models arrive fully assembled and ready for display. Some ready made models arrive with the masts down to save on shipping costs, but can be easily assembled in 15 minutes or less. If you have any doubts please contact us
The Marine Ship Models are made in our own workshop in the same way that real ships are built. We create the skeleton of the hull and then plank the model and build the superstructure, deck and fittings on top
Most standard range models are built in the same way but they are not manufactured in our own workshop.
Our full terms and conditions can be found aqui
We have delivered to over 100 countries.
Any information you provide when creating an account on our website or checking out is kept in a secure server. We will never share any of your information with a third party. We may contact you to share news and promotions but only after having received your permission to do so. This is in line with EU legislation (General Data Protection Regulation)
Due to popular demand we have been building custom models for over 20 years. We can make a model of virtually any ship as long as we have pictures and/or plans.
The ship models in our compony are made from a mixture of teak and sapele wood
Our models are delivered by courier (TNT/Fedex) and can be tracked from the point they are picked up by our driver.
The delivery time depends on what you have ordered. Most model kits, standard range ready made models and r/c boats can be delivered within 7-10 business days but normally sooner
We accept Paypal,T/T. To learn more about our payment terms please click here
Please read our full refund policy aqui
Por que modelos de navios marítimos?
Fornecemos um serviço altamente personalizado e temos uma forte filosofia baseada no atendimento às necessidades do cliente.
Com 20 anos de experiência, somos uma das principais empresas de fabricação de modelos de navios, oferecendo uma ampla gama de serviços para os setores corporativo e privado. Nossas ofertas incluem modelos de navios acabados meticulosamente elaborados, kits de modelos de navios, vitrines, restauração de modelos, impressão 3D, renderizações e modelos arquitetônicos. Atendendo a clientes em mais de 80 países e com suporte a várias moedas em nosso site, continuamos a crescer, com milhares de clientes satisfeitos em todo o mundo.
Nosso compromisso com a qualidade é evidente em nossos modelos de navios reconhecidos mundialmente, exibidos em museus de prestígio e nos escritórios das principais empresas de navegação, iatismo e cruzeiros. De modelos de navios-tanque e navios porta-contêineres a embarcações técnicas e iates modernos, nossa experiência abrange uma gama diversificada de setores marítimos.
Somos especializados em serviços altamente personalizados e nos orgulhamos de atender à visão exclusiva de cada cliente. Nossa filosofia sempre foi simples: Se você puder nos fornecer uma planta ou foto de um navio, nós podemos dar vida a ele. Ao longo dos anos, concluímos mais de 500 projetos personalizados, e nosso mais recente empreendimento na tecnologia de impressão 3D está pronto para aprimorar ainda mais nossas ofertas. Nós nos dedicamos a oferecer um trabalho artesanal excepcional e a garantir a satisfação total em cada projeto.
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