FAQ
Here you’ll find answers to common questions about our models, customization options, and services. If you need further assistance, feel free to reach out.
Frequently Ask Question
If you have additional questions or would like to start a custom project, please contact us. We’re here to bring your vision to life!
All goods are shipped from our headquarters in China, and we also hope you will join us as an agent.
You can either:
1. Order online, where payments will be taken at the checkout stage.
2. Place the order over the phone on +86 15315786633 or by email [email protected] where an invoice will be raised and payment process.
Once payment has been received, the order will go through the system
We do on certain products. If you have found a product cheaper elsewhere please contact us and we will try to match the price
Some ready made models arrive fully assembled and ready for display. Some ready made models arrive with the masts down to save on shipping costs, but can be easily assembled in 15 minutes or less. If you have any doubts please contact us
The Marine Ship Models are made in our own workshop in the same way that real ships are built. We create the skeleton of the hull and then plank the model and build the superstructure, deck and fittings on top
Most standard range models are built in the same way but they are not manufactured in our own workshop.
Our full terms and conditions can be found here
We have delivered to over 100 countries.
Any information you provide when creating an account on our website or checking out is kept in a secure server. We will never share any of your information with a third party. We may contact you to share news and promotions but only after having received your permission to do so. This is in line with EU legislation (General Data Protection Regulation)
Due to popular demand we have been building custom models for over 20 years. We can make a model of virtually any ship as long as we have pictures and/or plans.
The ship models in our compony are made from a mixture of teak and sapele wood
Our models are delivered by courier (TNT/Fedex) and can be tracked from the point they are picked up by our driver.
The delivery time depends on what you have ordered. Most model kits, standard range ready made models and r/c boats can be delivered within 7-10 business days but normally sooner
We accept Paypal,T/T. To learn more about our payment terms please click here
Please read our full refund policy here
Why Marine Ship Models?
We provide a highly bespoke service and have a strong philosophy based on meeting customer’s needs.
With 20 years of expertise, we are a premier ship model-making company offering an extensive range of services for both corporate and private sectors. Our offerings include meticulously crafted finished ship models, model ship kits, display cases, model restoration, 3D printing, renderings, and architectural models. Serving clients in over 80 countries and supporting multiple currencies on our website, we continue to grow, with thousands of satisfied customers worldwide.
Our commitment to quality is evident in our globally recognized ship models, showcased in prestigious museums and the offices of leading shipping, yachting, and cruise companies. From model tankers and container ships to technical vessels and modern yachts, our expertise spans a diverse array of maritime industries.
We specialize in highly customized services and take pride in fulfilling each client’s unique vision. Our philosophy has always been simple: If you can provide us with a blueprint or photo of a ship, we can bring it to life. Over the years, we’ve completed over 500 custom projects, and our latest venture into 3D printing technology is poised to enhance our offerings even further. We are dedicated to delivering exceptional craftsmanship and ensuring complete satisfaction with every project.
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