FAQ

All goods are shipped from our headquarters in China, and we also hope you will join us as an agent.

You can either: 

1. Order online, where payments will be taken at the checkout stage.

2. Place the order over the phone on +86 15315786633 or by email [email protected] where an invoice will be raised and payment  process.

Once payment has been received, the order will go through the system

We do on certain products. If you have found a product cheaper elsewhere please contact us and we will try to match the price

Some ready made models arrive fully assembled and ready for display. Some ready made models arrive with the masts down to save on shipping costs, but can be easily assembled in 15 minutes or less. If you have any doubts please contact us

The Marine Ship Models are made in our own workshop in the same way that real ships are built. We create the skeleton of the hull and then plank the model and build the superstructure, deck and fittings on top

Most standard range models are built in the same way but they are not manufactured in our own workshop.

Our full terms and conditions can be found here

We have delivered to over 100 countries.

Any information you provide when creating an account on our website or checking out is kept in a secure server. We will never share any of your information with a third party. We may contact you to share news and promotions but only after having received your permission to do so. This is in line with EU legislation (General Data Protection Regulation)

Due to popular demand we have been building custom models for over 20 years. We can make a model of virtually any ship as long as we have pictures and/or plans.

The ship models in our compony are made from a mixture of teak and sapele wood

Our models are delivered by courier (TNT/Fedex) and can be tracked from the point they are picked up by our driver. 

The delivery time depends on what you have ordered. Most model kits, standard range ready made models and r/c boats can be delivered within 7-10 business days but normally sooner

We accept Paypal,T/T. To learn more about our payment terms please  click here

Please read our full refund policy here